Terms of service

My commitment to you:
I am committed to handcrafting quality hair accessories and head pieces and I stand by my service of meticulousness and attention to detail.
Due to the fact that I hand make all the hair accessories here on Beady Bride, please be aware that if an order requires 2 quantities or more of the same item, there may be a tiny difference between the items. The difference will not be easily noticeable and this will not diminish the quality of the item.
I will send you regular updates on the progress of your order using the email address that you will provide in your order. Before I send out your finished hair accessory, I will email you some images of it so you can check the detail on it and confirm that it meets your criteria.
I thoroughly check all hair accessories for faults before dispatching to make sure you receive the perfect hair accessory. If possible, you can come to me to check on it in person and try it out and once you are happy, I will proceed to send the item to you.
When I send out you hair accessory, it is securely wrapped to avoid damages that may occur from mishandling while in transit. Your item will be sent by special delivery and will need a signature on delivery to your address. So that I know you have received the item I will cross check via email or telephone to make sure you have received the item.

I will dispatch your order once I have received the full payment for your order items.
I do not accept any responsibility for any faults or any damage to the items that arise from mishandling of items while they are in transit to your address.
I don’t take responsibility for lost items, undelivered items or late deliveries. I do not take responsibility for failures on part of royal mail or any other posting companies nor do I take any responsibilities for any unforeseen natural disasters that may hinder the delivery of your item.
Please note:
The changes to any special orders or personalised hair accessories must be made to me in writing by email and must be made before the completion of the item to avoid disappointments.
It can take a while for me to complete a special order hair accessory so if you wish to have a quick delivery please enquire by email to check if I can complete your order within your time schedule.
Hair pieces that are out of stock can be made on order so delivery of such orders may take a while. I will update you on the status of your order by the email address that you will provide to me at your order.

Please send your enquiry directly to me using the below email address.

Email: [email protected]  Mob: 07891210428